Since 1980, Independent Dispatch, Inc. has built a loyal customer following because of our tremendous knowledge of the transportation industry and unparalleled customer service. Responsibility. IDI is a Freight Forwarder (FF 1430) and Contract Motor Carrier (US DOT 237481), not a freight broker, so we assume responsibility for the entire shipping process. We honor the price quoted for your shipment. We assume liability for both the cargo and the charges of underlying carriers. We are legally liable for claims and freight charges. Expertise. IDI knows how to solve the toughest logistical shipping situations ? from assembling and consolidating shipments, to break-bulk, warehousing and distribution. We use our expertise to your advantage. Personal Service. Your IDI customer service representative is prepared to answer any question you have about a shipment, bill, or problem. Call us at 503-285-4251 or 800-826-0430, anytime. You can count on our personal service. Independent Dispatch, Inc. invests in the best people, equipment and technology to handle the most demanding transportation needs in North America. Whether the shipment is large or small, simple or complex, IDI takes full responsibility for getting your load to its destination reliably and on time. Learn what separates IDI from the pack.