Create success for our customers through strong partnerships with them, their suppliers and our service providers? a three-way strategic working relationship i.e. "Tri-Alliance" * Provide our clients with timely access to information. * Negotiate with our service partners on a regular basis to continuously improve the levels of service we offer them. * Establish and maintain open and efficient avenues of communication for mutual cooperation and business growth. Tri-Alliance Freight Services Inc., a 100% Canadian and a privately owned incorporated company was established in the year 2000 to provide all aspects of international freight forwarding and logistics services. It was a time when mergers and acquisitions was the only way large multi-national freight companies could be competitive. Such mergers and acquisitions resulted in staff reductions, which lowered service levels and caused customer dissatisfaction. Tri-Alliance Freight Services Inc. realized that customers were demanding personal, dedicated and customized services, and not receiving it. Tri-Alliance was born to bridge this gap. We offer Complete Customer Satisfaction . The company has its main office strategically located in Canada's business hub ? Ontario. All global operations are controlled at this point. We have partnered with reputable international freight forwarders in every major city in the world to create a unique network of professional and experienced industry experts. Customer service through one-on-one communication is our strength. We quote on services only after we completely have an understanding of our customers' needs. Tri-Alliance Freight Services does not advertise itself ? our customers do it for us! Our name says it all ? we build an alliance with you, our customer and our service providers to truly partner together, and form a successful business alliance.